Frequently Asked Questions
A running list of the questions we hear most often.
Sizing
Our garments are cut oversized. Most customers stay with their usual size for a relaxed fit, or size down for a closer fit.
Colours
Our first release is available in No. 110 Pinkle and No. 116 F**ken Green. Founder exclusive colourways such as Deep Plum are never released to the public.
Payments
During the Founders Club presale we accept bank transfers only, to HERITAGE DAHLIAS NZ LIMITED 38-9027-0833898-00. Stripe card payments will be available when the store opens.
Shipping
We ship from Aotearoa. Urban New Zealand delivery is typically 1 to 3 business days from dispatch.
Returns
30 day returns on unworn items with original tags attached.
Track my order
Every order includes a tracking link. Founders can also follow production in the Founder Console under Track My Tracksuit.
Founders Club
The Founders Club is a private group of 150 founders who receive numbered garments and exclusive colourways.
Products
Our Heritage Original Collection includes a Signature Hoodie, Signature Half Zip, Contour Pants for women, and Original Unisex Pants.
Care
Cold wash inside out, air dry in the shade, iron avoiding the embroidery.
Heritage Dahlias NZ Limited. Aotearoa, New Zealand. Nothing in this document limits any right you have under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or Privacy Act 2020.